![]() ![]() Warranty claims may not be considered if a quality humidifier is not used with your product while it is stored in its case or bag. Failure to use a humidifier on the product will void your warranty if any cracking occurs. Damage resulting from exposure to extreme temperatures, humidity, acts of nature, dry climates, or salt air climates. The product has shipping damages of any kind.Ħ. The product is normal “wear and tear”, including but not limited to any discoloration, fading or damage to the original finish, or worn frets, strings, tuners, hardware, and plating.ĥ. Any part of the product has been disassembled.Ĥ. The problem has been subject to alteration, misuse, accident, or neglect.ģ. The product is purchased from anyone other than an authorized product dealer or upon which unauthorized repair or service work has been carried out.Ģ. Unsolicited returns to or any of the authorized dealers will not be accepted.ġ. Note: The warranty does not cover the free accessories including instrument case, tuner, capo, strings, sand shaker, picks and polish cloth. Enya reserves the right to assess, upon inspection, the validity of any warranty claim.Īfter 30 days of delivery, international shipping costs for replacement or repairs will no longer be covered under the warranty. The warranty herein extends only to the original purchaser at retail of a new product. ![]() Due to the possibility of damage or loss during shipping, it is recommended when sending the product for service that you package that product securely and send it insured, return receipt requested. There will be no parts or labor charge to you. To obtain warranty service, please take or send the product, with a copy of your sales receipt or other proof of purchase that shows the date of purchase to Enya Music, Inc. warrants its product to be free from defects in materials and workmanship under normal use for a period of ONE YEAR from the date of original purchase. During the warranty period, and upon proof of purchase, the product will be repaired or the product will be replaced with the same or similar model. ![]()
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